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Current Vacancies

We are a multicultural team here at ESTRO and we’re always looking for talented and dynamic individuals to work with us.

Job objective

The ESTRO Programs Administrator is responsible for ensuring a smooth support to ESTRO Units. Together with the other ESTRO Programs Administrators, s/he actively contributes to the administrative and logistics support of Education, Congress and Membership activities. As such, s/he is also in charge of administering, configuring and/or developing the CRM, aiming at providing the most efficient tool to manage the activities smoothly and effectively. The ESTRO Programs Administrators serves as point of reference/subject matter expert (SME) for his/her areas of expertise and jump in for these when necessary.

Main Responsibilities

As part of the pool of ESTRO Programs Administrators:

  • Process the membership, course and conferences registrations
  • Ensure the administration for membership, courses, workshops and conferences:
    • answer requests from members and participants
    • send invitations and reminders
    • retrieve filtered participants and mailing lists upon request
    • print lists/badges/diplomas
    • compiling evaluations
  • CRM administration:
    • update contacts and organizations
    • supervise online registrations and enter manual registrations (groups and individuals) when needed
    • configure registration platforms
    • configure automatic recurrent messages
    • test online registration platforms before launch
    • retrieve filtered participants and mailing lists upon request
    • retrieve statistics upon request
    • report bugs
  • Website administration:
    • implement changes on CMS upon request
    • update information when needed
  • Provide general support and follow-up to contacts through daily communications (e-mail, phone, helpdesk)
  • Check payments and registrations according to deadlines and liaise with accounting for chasing and follow-up
  • When necessary, cover for absences or provide support to colleagues in the ESTRO Programs Administrators team
  • Occasional travelling and onsite presence (registration desk – booth) during events/courses
  • Participate to and/or lead transversal projects
  • Office and reception duties when needed
  • Other duties as per defined scope

Education and professional experience

  • Certificate Bachelor degree
  • 1-2 years of experience in a similar position

Skills and competencies

  • Very good command of English is mandatory (working language of the SocieTy)
  • Positive mindset
  • Trustworthy
  • Collaborative spirit
  • Sense of responsibility
  • Excellent organization and planning skills
  • IT literate (office, CRM, CMS)
  • Strong time management
  • Ability to multi-task and to prioritize work
  • Proactivity
  • Autonomy
  • Ability to meet changing deadlines
  • Flexibility

To apply, please send your CV and cover letter in English (with reference “ADMIN” in the subject line) by 15 November 2019 latest to recruitment@estro.org. Only shortlisted candidates will be contacted. 

Download the job description

The European Society for Radiotherapy & Oncology (ESTRO) is looking for a MARKETING COMMUNICATION COORDINATOR.

Our Society

Founded in 1980, ESTRO, the European SocieTy for Radiotherapy & Oncology (ESTRO), is a non-profit and scientific organisation that fosters the role of Radiation Oncology in order to improve patients’ care in the multimodality treatment of cancer.

With over 7 000 members in and outside Europe, ESTRO supports all the Radiation Oncology professionals in their daily practice: Radiation Oncologists, Medical Physicists, Radiobiologists and RTTs (Radiation Therapists) and the wider oncology community.

ESTRO’s mission is to promote innovation, research, and dissemination of science through its congresses, special meetings, educational courses and publications.

Your mission

You contribute to promoting ESTRO brand, activities and products to support ESTRO growth through the usage of the appropriate digital channels. You ensure that ESTRO’s communication with members and potential members is aligned with ESTRO Communication strategy and supports Business development Management in crafting marketing materials.

Main Responsibilities

  • Carry out research on perceptions and needs of the target audience;
  • Extract and analyze data from the CRM system (demographic profile, historical purchase behavior, on-site behavior) to define purchasing patterns of the target audiences;
  • Contribute to finding ways to generate potential members’ buy-in for ESTRO and to increase existing membership and ESTRO’s events participation;
  • Is driven by the yearly sales objectives (revenue or volume driven) set by Management and linked to the overall ESTRO’s P&L;
  • Prepare and release the appropriate communication when ESTRO launches new packages or upgrades existing ones or any change that might positively impact membership;
  • Write, edit, and distribute content, including website, social media, fora, and other marketing material that communicates the organization's activities, products and/or services;
  • Seek and suggest opportunities to enhance the reputation of the brand for further possible implementation;
  • Monitor fora, social media sites and the press to assess perception and expectations about ESTRO and the oncology environment;
  • Monitor registration services, follow-up and oversee involved providers;
  • Advocate internally on members and potential members’ behalf to get the right staff members involved in each marketing/communication action;
  • Report on outcomes of actions and innovations to Management on a monthly base in order to allow adequate financial monitoring and forecasting.
  • Other duties as per defined scope
  • Participating to and/or leading transversal projects

If you combine following criteria and qualities, then you are probably the person we are looking for:

  • Bachelor's Degree in business, marketing, public relations, or a similar field;
  • Excellent English (both verbal and written) - knowledge of other language(s) an asset;
  • Expertise in social media or website effectiveness;
  • Demonstrated ability to work independently;
  • Comfortable with interpreting data in order to draw sensible conclusions;
  • Sales readiness;
  • Effective collaboration spirit;
  • Adhesion to work schedules to meet deadlines;
  • Genuine interest for members and potential members challenges;
  • Good insight of the oncology/scientific environment;
  • Excellent organization and time management skills;
  • Creative and innovative mindset;
  • Proficient in Microsoft Office and CRM systems;
  • Strong written and oral abilities;

To apply, please send your CV and cover letter in English (with reference “Marketing” in the subject line) by 05/11/2019 to recruitment@estro.org. Only shortlisted candidates will be contacted and invited to an interview. Contacts should happen by 8 november 2019.

Other vacancies

We are regularly looking for people who have a profile on administration, events organisation, marketing & communication, IT support, finance, or public policy to join our team delivering first-rate services to our members and providing support for our various events.  If you are interested in joining us, you can spontaneously send your CV to us. 

Traineeship

At the moment, there are no opportunities available.